Tanraaya Shipping & Delivery Policy
At Tanraaya, we are committed to delivering your orders quickly and safely, so you can enjoy your chosen styles without delay.
Order Processing
- All orders are processed within 1–3 business days (excluding Sundays and public holidays).
- Once your order is processed and shipped, you will receive a confirmation email/SMS with tracking details.
Shipping Charges
- Free shipping is available on all prepaid orders above ₹999 within India.
- A standard shipping fee may apply on orders below this value or for Cash on Delivery (COD) orders.
- COD availability may vary by location.
Delivery Timelines
- Metro Cities: 3–5 business days
- Other Locations in India: 5–8 business days
- Remote/Interiors: 7–10 business days
- Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
International Shipping
- At present, Tanraaya ships only within India. International shipping will be introduced soon.
Delayed or Undelivered Orders
- If your order has not been delivered within the estimated time, please contact us with your order ID.
- Tanraaya is not responsible for delays caused by courier partners, customs (for international orders in future), or events beyond our control.
Address Accuracy
- Customers are responsible for providing the correct shipping details at checkout.
- Any additional charges for re-shipping due to incorrect addresses will be borne by the customer.
Damaged or Wrong Item Delivery
- If you receive a damaged product or an incorrect item, please inform us within 48 hours of delivery.
- We will arrange for a replacement or refund as per our Refund Policy.
Contact Us
For shipping-related queries, please contact us at:
📧 tanraaya0@gmail.com
📞 +91 9873745111 / +91 9899778102